The CUPRA New Car Warranty ("New Car Warranty") covers the costs of any repair to correct a defect in the manufacturer's material or workmanship during the period of cover, subject to the terms and conditions of this policy.
All new CUPRA passenger cars purchased from CUPRA Centre Singapore qualify for a 2-year unlimited mileage vehicle warranty. This manufacturer's warranty will expire after 2 years from the date of first registration.
In the event of warranty repairs being necessary while travelling abroad, any member of the CUPRA Authorised Network in the country you are visiting will be able to carry out any rectification work under the terms of the warranty. They will require your vehicle information data details to enable them to carry out the repairs.
Should your CUPRA suffer a manufacturing defect covered by the 5-year New Car Warranty in Singapore or outside of Singapore, and the vehicle is within 50 km from the Singapore border, you are entitled to a complimentary tow service to CUPRA Centre Singapore for repairs or servicing. If your vehicle suffers a manufacturing defect outside 50 km from the Singapore border, towing charges shall be borne by you.
During the New Car Warranty period, your vehicle must be serviced in accordance with the manufacturer's recommendations. Any damage to, or defect in the vehicle caused by poor or insufficient servicing will not be remedied under the vehicle's warranty. Please ensure that you maintain sufficient records to enable CUPRA Centre Singapore to confirm that the vehicle has been appropriately serviced. In any event, please ensure that you keep detailed invoices supplied with date, mileage, plus specified parts and fluids used.
CUPRA offers a 5-year vehicle warranty. The 8-year servicing package is a separate offering and does not extend the vehicle warranty beyond 5 years.
The warranty covers roadside assistance for your vehicle, 24 hours a day in Singapore.
All new CUPRA passenger cars are provided with a warranty for a period of 3 years from the date of first registration, against any manufacturing defects of the paintwork.
Pre-conditions:
All paintwork repairs will be carried out promptly in accordance with the manufacturer's specifications and procedures, using only approved parts and materials, so that the original level of anti-corrosion protection is maintained.
All current CUPRA vehicles* are fully protected against corrosion for 12 years from the date of first registration.
Pre-conditions:
All body repairs will be carried out promptly in accordance with the manufacturer's specifications and procedures, using only approved parts and materials, so that the original level of anti-corrosion protection is maintained.
*Exceptions apply. Please contact your Service Advisor for more details.
A warranty on the starter battery for 8 years from the date of first registration or a mileage of up to 100,000 km (whichever comes first), will be provided.
Gradual reduction in battery capacity over time is integral to the nature of the component, and does not represent a defect under the terms of this warranty, as long as the reduction in capacity is not in excess of the value specified for this vehicle in the owner's manual.
The warranty on batteries does not apply if the defect is caused by the battery not being used, handled or maintained as described in the owner's manual. This applies, in particular, to charging high-voltage batteries.
With the exception of the warranty term, all warranty conditions stipulated in this policy also apply to high-voltage batteries.
For more details of high-voltage batteries warranty, click here.
If the purchase of a CUPRA Genuine Accessory is indicated at the time of vehicle purchase and factored into the vehicle purchase price, the accessory will be covered by the 2-year / unlimited mileage New Car Warranty. For all accessories purchased from and fitted by an authorised CUPRA workshop after delivery, the accessories are covered for 2 years from the date of purchase.
Any part which is removed and replaced under the New Car Warranty becomes the property of CUPRA. Any part which is newly installed under the New Car Warranty will be covered for the remaining period of the warranty.
You will be required to give details and furnish proof in relation to any warranty claim with an authorised CUPRA workshop.
All CUPRA original replacement parts carry a parts warranty for a period of 2 years with unlimited mileage, from the date of purchase. Items with warranties in excess of 2 years will be advised to you at the time of purchase. The 2-year parts warranty does not apply to parts fitted under the terms of the vehicle warranty, which are warranted for the remaining period of the vehicle warranty.
These conditions apply to all sections of the warranty cover:
Items where the lifetime of a vehicle component is, or can be, influenced by driving style and external factors, will only be considered under the terms of warranty for a period of six months or 10,000 km (whichever comes first), from the date of first vehicle registration. Beyond that limit, the defects must be classified as wear and tear or normal deterioration, and will not be covered by this warranty.
Components subject to wear and tear or normal deterioration include, but are not limited to:
Mechanical adjustments, such as the following, are also excluded from warranty after six months or 10,000 km (whichever comes first):
The following vehicles are excluded from this policy:
Types of damages not covered by warranty include, but are not limited to:
Items which are excluded from the New Car Warranty include, but are not limited to, the following:
Unauthorised modifications to the electronic components or software in the vehicle may cause malfunctioning. As the electronic components in the vehicle are linked together in networks, other systems may be affected by the faults caused by the unauthorised modification of electronic components. This can seriously impact safety, lead to excessive wear of components, and might even also invalidate the LTA approval for your vehicle. CUPRA cannot be held liable for any damage caused by technical modifications and/or work performed incorrectly. We recommend that all repairs and technical modifications be performed by an authorised CUPRA workshop in Singapore.
This warranty further does not cover:
The information, pictures, colours and specifications contained within this website are presented as a general guide to the products and accessories offered by Volkswagen Group Singapore Pte Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all information is complete, accurate or without error.
The images presented on the website are used for illustrative purposes only and are not intended to form part of any contract or warranty. They display pre-series cars and certain illustrations, features, parts and equipment may differ from the actual production cars and from country to country. To get the exact confirmation of features, parts and equipment, please get in touch with us